KETS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using lawful bases.
We are registered with the ICO under the Data Protection Register, our registration number is: ZA344816.
If you have any questions about this policy, please contact us at [email protected]
What data we collect
We may collect the following information:
- Name and job title
- Work email address
- Work postal address
- Work phone number
- Email exchanges between you and KETS staff
- Notes from meetings and phone calls
- Engagement with our marketing content
How we collect the data
We collect your information from the following sources:
- Email exchanges between you and KETS staff
- Your online business, research or professional profile
- Market research tools such as surveys
- Analytics reports
- Phone calls
- Through face-to-face meetings
- Via you subscribing to our mailing list
- Events attendance
What we do with the data
We will use your information for the following reasons:
- Internal record keeping
- To improve our service
- To facilitate market research
- To send our e-newsletter. These will only be sent where prior consent has been given.
- Photographs may be used for our marketing materials, where prior consent has been given
How long we keep the data
We will keep your information as long as is necessary for the purpose of processing by the means described above and will be securely disposed of thereafter.
Where we store the data securely
We are committed to ensuring that the information we collect about you is secure. In order to prevent unauthorised access or disclosure, we only store your personal data on secure systems. Additionally, we use the following software to handle data:
- Email software Google Mail
- Google Drive
- CRM software Airtable.
- Marketing automation software, Mailchimp
Further information on the security/privacy of these systems:
Controlling your personal data
Your personal information will only be processed by KETS staff. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the EU’s General Data Protection Regulation (GDPR) 2018. If you would like a copy of the information held on you, please email [email protected]
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect. You also have the right to request that we remove/delete any information that we hold on you. Removal/deletion of your personal data will be performed promptly on this request.
Furthermore, if you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office https://ico.org.uk.
Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, like: BBC NEWS or www.wired.com)
Te owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution regarding their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy urls – this is an example: http://bit.ly/zyVUBo.
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Resources & Further Information: